An American woman turned out to be a key link in a scheme to steal $5 million in cryptocurrency.
Analyst ZachXBT has revealed the identity of an American woman involved in a series of brazen cryptocurrency thefts totaling at least $5 million. The fraudster, Tiffany Milanovich, operated using a well-established social engineering scheme, posing as a support staff member of major crypto services.
Milanovich played the role of a "call operator" in the criminal group. She called victims, posing as a tech support employee, and convinced them to hand over control of their assets. After draining the accounts, the woman recorded videos mocking the victims, which speaks to her cynicism and confidence in impunity.
Attack Mechanics and Scale of Losses
The criminal group operated in a coordinated manner. Milanovich imitated the support service of hardware wallets and centralized exchanges, while the technical infrastructure for phishing sites was provided by her accomplices under the pseudonyms "bled" and "harm."
In June 2026, one victim lost $1.2 million in Bitcoin and Ethereum. The attack began with a fake email from BitcoinIRA, signed with the name Patricia Massi. Notably, most of the stolen funds have not yet been withdrawn and remain in on-chain wallets. In October 2025, another victim lost $500,000 in BTC after the group gained access to their Coinbase account. Milanovich herself complained about her small cut at the time and even published screenshots of the withdrawals.
Traces of Luxury and Ties to a Known Fraudster
Milanovich did not hide her spending. On social media, she openly showcased purchases of luxury goods and casino bets made with the victims' money. Some "boastful" videos were edited to make the theft amounts appear even more impressive.
The analyst also links Milanovich to John "Lick" Dagita, who was arrested in St. Martin in March after being accused of stealing cryptocurrency seized by U.S. authorities. This points to the existence of a sprawling network of professional fraudsters.
My Analysis of the Situation
Such schemes are a stark example of a growing threat. The FBI recorded more than 80,000 complaints about impersonation of tech support staff in 2025 alone, with losses exceeding $2.9 billion. Chainalysis data shows that the number of such attacks in the crypto sector has grown by nearly 1400% year over year. This is a systemic problem requiring not only technical solutions but also improved financial literacy among users. Investors should treat any incoming requests for access to their assets with skepticism, even if they appear official.